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  • Warranty Coordinator.                                                                      Date added: 2/22/2021
  • Reports To:  VP for Warranty and Quality ControlTo be successful in this position, the candidate must possess excellent organizational, communication and problem solving skills.  The candidate must display a pleasant and professional image even when handling customer complaints.
  • Track and report weekly/monthly Warranty Reports for the VP. This will include tracking of the progress of warranty tickets, warranty dollars spent and common causes
  • Respond to customers’ warranty questions via phone or email to identify customer needs and direct them through the warranty process by being aware of warrantable vs non warrantable concerns.
  • Schedule the interval Warranty Inspections appointments.
  • Track and report warranty surveys.
  • Gather warranty materials and distribute to Warranty Managers for homeowner’s Orientations
  • Possess the ability to maintain patience and composure while handling demanding. customers.
  • Strong communication skills and be highly organized and able to prioritize tasks.
  • A Team Player who will maintain our company’s reputation through excellent customer support.
  • The ability to multi-task is essential.
  • A “people person”.
  • Knowledge of the construction industry would be a plus.
  • Bachelors Degree is preferred.
  • MS Excel knowledge is a must.
  • Ability to learn specific builder and warranty software.
  • Construction Manager
  • Oversee construction projects from beginning to completion. Select, hire, and coordinate subcontractors and laborers while monitoring compliance with building and safety regulations. Review and report the work progress on daily basis.
  • Excel in customer satisfaction
  • Meet established job cost budgets
  • Have knowledge of construction time lines and processes
  • Must be detail oriented with effective time management skills and able to meet deadlines.
  • Willingness to work with multiple interactions daily with team members, customers, subcontractors, vendors, city inspectors, and management
  • Knowledge of Build Pro is a plus
  • Sales Assistant
  • Location – Varies
  • Experience in Excel a must
  • Ability to work weekends
  • Full-time with insurance benefits
  • Flexibility to do different tasks
  • Be able to work on a team
  • Good communicator
  • Customer oriented

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